Top garage with great knowledge in car valeting

Very good customer services. I recommend

Bought a lovely little car a few months back from here - I got a great deal and Mark couldn't have been anymore more helpful! I've had no issues with the car and its a great little run around. Any questions I've had - with not being much of

Good car at a great price and I cannot fault the after care I received. Would recommend

The whole transaction at Birchwood Motor Centre went lovely and everything was made dead easy. Therefor everything went smoothly and had no issues along the way. I recommend!

Don't buy cars from Birchwood Motor Centre. I bought a car and after 2 months it wouldn't lock and they wasn't willing to fix it and lied to me saying there is no warranty on the car. Very bad service and wasn't help at all.

After a viewing a car on the Birchwood Motor Centre website that looked good and was fairly priced, we called to ask further questions before agreeing to travel the 100 mile round trip to look at it. We were told "it's a lovely motor, top spec!" Shocking!!! The price in the windscreen of the car did not even match the price in the rear window of the car let alone the price advertised on website. In fact the only match was the reg plate! The roof was full of dents, initially the salesman said "oh i hadn't noticed" before going on to say "the previous owner had a roof rack"! The website said FSH, the spec on display with the vehicle said nothing about this, it may well have had FSH but the salesman (after my husband pointed out the dents and iffy paint work here and there) was NOWHERE to be found (keen to sell it then?) The cars for sale are either side of a petrol station so upon returning to our car, we popped into the other office and 'had a word' 2nd salesman was apologetic BUT made no effort to try and pursue a sale! Maybe they don't need the custom, fair enough but with such POOR customer service they soon will!

A friend brought a really nice insignia from Birchwood Motors and so recommend them to me based on his experience in buying his car from them. The salesman was helpful and knowledgeable about the car I was interested in but not pushy. I picked up my new car this morning and so far so good. Very happy.