By Andrew Hopper |
12 March 2018
Friendly staff. Fantastic service. I went in looking for a new car for the wife and they had exactly what I needed at a great price. Would give 6 stars if I could.
By Kathryn Thornton |
09 February 2018
I purchased my car last year from them good service but didn’t have their printed set up, so didn’t get my paper work that I requested so they said they would send in the post and I’ve never received it. Car was advertised with no marks on
By gordonPP77 |
31 January 2017
We had an unfortunate experience with Hills Ford Malvern after buying a car to which they had recently fitted a new cam belt. The Ford service interval for this item is 100,000 miles or 8 years; so we were amazed and disappointed when the camshaft pulley (which they fitted during the service) fell off after just 13 months and 7,000 miles, resulting in almost £1,000 of damage to the engine. Despite several letters and emails, they had no interest whatsoever in contributing to the cost of the engine repairs, simply stating that the warranty was for just 12 months. Clearly, we feel this was unreasonable given the 8 years or 100,000 miles service interval specified by Ford UK.
By AdamEnglish |
15 September 2016
Rude pushy salesmen, no customer care whatsoever. Went to Bristol Street Worcester BRILLIANT deal . Avoid Hills Ford .
By Dana |
03 September 2016
it took a while for them to respond as it was a bank holiday. unfortunately for them another dealer a family firm responded quicker and I purchased a vehicle from them that day. Sorry Hills I was going to go through you but the other dealership got in first.
By Pamwebb1952 |
17 July 2016
Bought our second car in 2 years from here, excellent service . Shame I can't name the staff member because he knows his stock very well and matched our needs in a very professional , friendly manner.
By Chasex204 |
22 May 2015
I agree with the other reviewer who was treated poorly by the sales staff. I have visited a couple of times and been extremely surprised at how unprofessional and discourteous the sales staff have been. Others (service, admin etc) seem OK, but the sales staff are certainly towards the bottom of the league when it comes to professional skills.